Shape the future of entertainment with A.C. Americas®

To be considered for this position, please be sure to:

• Complete this survey: https://go.cultureindex.com/p/4D8iseG6AaWgMCeTfDhm
• Attach a copy of your resume to the completed survey and indicate the position you are applying for
• Resumes will not be reviewed through Indeed or LinkedIn

Reports to: ERP and Data Manager

Role & Responsibilities

The ERP & Data Analyst keeps our Acumatica ERP running smoothly day to day and turns ERP data into clear, reliable reporting for the business. You’ll be the first point of contact for ERP requests, managing user tickets through our helpdesk system, troubleshooting and resolving issues, and building our Acumatica knowledge base. You’ll also create the reports, Generic Inquiries and dashboards our teams rely on, and deliver analysis that helps management make better decisions. If you enjoy solving problems for people and digging into data to find the story behind the numbers, we want to hear from you.

ERP Administration & User Support

• Serve as the first point of contact for Acumatica users across A.C. Americas® and its sister companies, managing requests through our helpdesk ticketing system.
• Troubleshoot system and process issues, identify root causes, and escalate to our Acumatica partner when needed.
• Track and document all tickets through to resolution.
• Maintain user accounts, roles, access rights and security settings.
• Maintain system configuration, workflows and master data settings as business needs change.
• Assist with Acumatica customizations and integrations, including API and OData connections.
• Test system updates, upgrades and customizations before release.
• Assist with data imports and mass updates, ensuring data integrity across customer, vendor, item and pricing records.

Knowledge Base & Training

• Build and maintain our Acumatica knowledge base, including process guides, how-to articles and FAQs.
• Use ticket trends to spot recurring issues and create content or training that prevents them.
• Train employees individually or in groups on system processes and best practices.

Reporting & Analytics

• Build, edit and maintain Generic Inquiries, Report Designer reports, dashboards and KPIs in Acumatica.
• Develop Excel-based financial and operational reports using ERP-connected reporting tools.
• Extract data from Acumatica using Generic Inquiries, OData and APIs for reporting and analysis.
• Analyze sales, margin, inventory, purchasing and service data, and present clear findings to management.
• Prepare regular and ad-hoc reports supporting month-end, inventory and sales performance reviews.
• Standardize existing reports so that each metric has one trusted version.
• Support reporting between Acumatica, our CRM and other business systems.

Qualifications & Education Requirements

• Post-secondary degree or diploma in Information Systems, Business Analytics or a related field
• 2+ years of experience in ERP support, systems analyst or data analyst roles; helpdesk ticketing experience preferred
• Hands-on Acumatica experience strongly preferred (comparable ERP experience will be considered)
• Experience building Generic Inquiries, reports and dashboards
• Advanced Excel skills and working knowledge of SQL
• Strong analytical, communication and customer-service skills
• Assets: Acumatica customization, APIs/OData, data visualization tools, ERP reporting tools and CRM platforms

The Perks

• Annual Performance Bonus (pro-rated for your first year)
• Monthly Company Lunch
• Paid Time Off
• Dental Care
• Extended Health Care
• Life Insurance
• Employee Assistance Program
• On-site Gym
• On-site Parking
• Casual Dress Policy
• Fantastic Coworkers

At A.C. Americas®, we have a long-standing focus on diversity, equity and inclusion because we are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

This position is to fill a vacancy and offers competitive compensation starting at $65,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as an ERP & Data Analyst, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• What are your salary expectations for this role?
• How many years of hands-on Acumatica experience do you have?
• Do you have experience managing user tickets in a helpdesk system?
• Do you have experience with Acumatica customization, APIs or OData?

Experience:

• ERP support: 2 years (required)

Work Location: In person

A.C. Americas is a well-established, dynamic lighting distributor known for representing premium, innovative brands in the professional lighting industry. We proudly bring our exclusive portfolio — Chroma-Q, ProLights, Luminex, LumenRadio, and Follow-Me — to dealers, rental houses, designers, and end users across North America. As the live entertainment market continues to evolve, we’re looking for a driven, relationship-focused professional to help lead our growth in this space.

The Opportunity

We’re seeking a Business Development Manager – Live Entertainment to champion our exclusive brands and expand our footprint across North America. This is a high-impact, high-visibility role that blends strategic brand leadership, hands-on market development, and sales enablement. You’ll act as A.C. Americas’ ambassador within the live entertainment community — building relationships with lighting designers, programmers, consultants, integrators, rental companies, and end users, while working hand-in-hand with our internal sales and marketing teams to drive demand and product adoption.

If you’re passionate about lighting technology, thrive on building relationships, and want to shape the future of category-leading brands, we want to hear from you.

What You’ll Do

Brand Leadership & Strategy

• Maintain deep product and market knowledge, staying ahead of live entertainment industry trends.
• Partner with marketing and sales to build strategies that grow our exclusive Live Entertainment brands across North America.
• Spend the majority of your time meeting with lighting designers, programmers, production companies, rental houses, and specifiers driving brand awareness and engagement.
• Monitor industry trends, brand activity, and market pricing.
• Relay field feedback to product management and R&D, helping shape the product roadmap from concept through market launch and adoption.
• Identify and create business opportunities within the live entertainment market alongside the AC Americas sales team.
• Monitor brand performance, analyze sales data, and implement strategies to hit growth targets.

Marketing & Communications

• Collaborate with marketing to translate technical advantages into compelling brand storytelling.
• Ensure consistent brand messaging and visual identity across the live entertainment space.
• Work with regional sales teams to develop and execute regional product showcases.
• Deliver engaging product demonstrations and presentations to current and prospective clients.
• Contribute to sales forecasting and pricing program development.
• Speak confidently on lighting specifications, DMX/sACN/PoE, and technical concepts to both technical and non-technical audiences.

Collaboration & Reporting

• Track sales trends and prepare regular performance reports for senior management.
• Share market insights and feedback to help guide future product development and positioning.
• Maintain accurate, up-to-date records of opportunities and interactions in the company CRM.

What You Bring

• Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred).
• 5+ years of experience in the live entertainment lighting market.
• Established, effective relationships with lighting dealers, rental companies, designers, programmers, consultants, integrators, and end users.
• Strong understanding of lighting controls, networking, and system design within the live entertainment industry.
• Excellent communication and presentation skills, comfortable engaging both technical and non-technical audiences.
• Proficiency with Microsoft Office and CRM systems.
• Willingness and ability to travel within North America — and internationally as needed.

A plus if you have:

• Extensive knowledge of the live entertainment market and lighting product landscape.
• An existing network of lighting designers, influencers, and consultants.

What Makes You Successful in This Role

• A strategic thinker with strong analytical and organizational skills.
• Self-motivated, results-driven, and comfortable operating independently in a remote role.
• A natural collaborator who can influence and build consensus across departments.
• Genuine passion for technology, lighting design, and innovation.

Working Conditions

• Regular travel (up to 50%) to meet clients, demonstrate products, and support project specifications.
• Ability to sit and stand for prolonged periods.
• Flexibility to work outside standard business hours and on weekends as needed to support the market.

A.C. Americas is an equal opportunity employer. The scope of this role may evolve to meet changing business needs, and responsibilities beyond those listed here may be assigned as required.

Ready to help shape the future of live entertainment lighting? Apply today and join a team dedicated to bringing best-in-class lighting brands to the North American market.

To be considered for this position, please be sure to:

• Complete this survey: https://go.cultureindex.com/p/PUBJN8FzwQ
• Attach a copy of your resume to the completed survey and indicate the position you are applying for

Role & Responsibilities

The Human Resources Manager serves as the subject matter expert for HR matters across Canada and the US. The manager will lead Human Resources initiatives in areas such as Performance Management, Employee Relations, Employee Engagement, Diversity & Inclusion, Policy and Procedure Development, health care benefit coordination, Health and Safety and HR Compliance.

Organizational Development

• Partner with the President and Senior Management in creating/formulating, communicating and implementing the organization’s Vision, Values and overall business plans and objectives.
• Work with the Senior Management team to coordinate a Company-wide process of organization development that addresses issues such as organization design, job design, headcount forecasting, succession planning, skills/knowledge development, key employee retention and change management.

Performance, Culture & Employee Experience

• Lead performance management processes, including goal setting, performance reviews and calibration support for managers.
• Manage employee relations matters, including investigations, performance improvement plans and termination processes in partnership with legal counsel when required
• Support and implement leadership development, manager training and employee learning programs
• Assist in working with each department on a training Matrix for new employees and new processes. Keeps all records of training matrix and evaluations for performance measurements.

Talent Management

• Assess current and future staffing needs of the organization and develop/execute appropriate talent acquisition plans and programs. Works with Senior Management to develop overall staffing strategy and supporting initiatives/programs: temporary agencies, behavioural assessments, contingency/retainer-based search firms, testing methods, screening/selection protocols, and job descriptions, etc.
• Leads competitive market research to establish pay practices and pay bands that help to recruit and retain strategic hires.
• Provide guidance, coaching and support to people managers on performance management including terminations, role changes and promotions, employee development and day-to-day HR practices.
• Track, analyze and report on core HR metrics (e.g. turnover, time-to-hire, engagement insights)
• Own the HRIS and HCM (Dayforce) as the single source of truth for employee data, ensuring data accuracy and security.

Health Care Benefits

• Oversee benefits administration and ensure programs remain competitive and compliant within Canada and the US.
• Administers all Company benefit enrolment for new staff and updates or changes for current staff; including training with the insurance brokers on Canadian and US benefits package, such as Health and Dental, Life and LTD and 401K retirement plans, owning updating the HRIS in regard to benefits.

Policies/Procedure/Legislation Compliance

• Ensure 100% compliance with Canada & US employment and labour laws, including ESA, human rights legislation and workplace health and safety requirements.
• Maintain, update and enforce employee handbooks, policies, procedures and practices aligned with local regulations.
• Assist the JHSC to establish “toolbox” monthly training; including training materials and guidelines. Keeping all records of the training current and up to date with the Safety committee.

Health and Safety

• Participates as a Management Representative on Joint Health and Safety Committee.
• Oversees the legally mandated training requirements for JHSC members and First Aiders.
• Produces procedures to assist in reducing workplace accidents, WSIB claims and incidents.

Qualifications & Education Requirements

• Bachelor’s Degree in Business Administration, with a specialty in Human Resources
• 5-8 years of experience in progressive human resources experience, including recruiting coordination, with demonstrated ownership of HR operations and people management practices.
• Strong working knowledge of Canadian employment legislation and HR regulatory requirements.
• Knowledge of US employment legislation and HR regulatory requirements preferred.
• Experience using HR systems & tools (ie Dayforce) with a process and data-driven mindset.
• Proven experience supporting senior leaders.
• Professional HR designation (CHRP/CHRL) or working toward, preferred.

The Perks

• Annual Performance Bonus (pro-rated for your first year)
• Monthly Company Lunch
• Paid Time Off
• Dental Care
• Extended Health Care
• Life Insurance
• Employee Assistance Program
• On-site Gym
• On-site Parking
• Casual Dress Policy
• Fantastic Coworkers

At A.C. Americas®, we have a long-standing focus on diversity, equity and inclusion because we are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

This contract position is to fill a maternity-leave and offers competitive compensation of $90,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as a Human Resources Manager, we encourage you to apply.

Job Types: Full-time, Fixed-term contract
Contract length: 15 months

Pay: $105,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• Do you have or are you working toward a professional HR designation (CHRP/CHRL)?
• Do you have a Bachelor’s Degree in Business Administration, with a specialty in Human Resources?
• What are your salary expectations for this role?

Work Location: In person

To be considered for this position, please be sure to:

• Complete this survey: https://go.cultureindex.com/p/P63hG0SnkegYa
• Attach a copy of your resume to the completed survey and indicate the position you are applying for
• Resumes will not be reviewed through Indeed

Role & Responsibilities

The Financial Accountant is an in-house position that will play an integral role on the Finance team, with sound knowledge of financial accounting principles and possessing excellent investigative and problem-solving skills. They maintain accuracy of the general ledger via account analysis and are responsible for the preparation of monthly journal and adjusting entries. Additionally, they assist with inventory control and act as back-up to Accounts Receivable and Accounts Payable.

Financial Analysis

• Analyze general ledger and sub ledger accounts for monthly variances and posting errors and prepare reconciliations between the sub ledger and general ledger.
• Maintain accuracy of general ledger and account classification via preparation of journal entries as necessary.
• Responsible for preparing monthly reports ie sales performance and commissions.
• Manage asset acquisition and disposition as well as recording monthly depreciation/amortization of fixed assets.
• Assist with inventory management through performing inventory transfers and adjustments, maintaining the inventory provision, monitoring slow moving stock.
• Using knowledge of financial accounting principles to participate in special projects and prepare various financial analyses.
• Ensure adherence to internal control policies and procedures to maintain the accuracy and reliability of financial statements.
• Assisting with audits and audit requests.

Accounts Payable

• Perform bank reconciliations for all business entities.
• Reconcile corporate card statements with employees’ expense reports on a monthly basis.
• Code, total, batch, enter, verify and reconcile transactions for all accounts payable with purchase orders, packing slips, invoices, and bank statements in a computerized ledger system.
• Ensure all invoices are recorded accurately and in a timely manner.
• Prepare cheques for all authorized payments to vendors and employee expenses.
• Maintain vendor records and work with vendors to resolve payment issues, including requesting proof of delivery and necessary documentation.
• Provide information for audit request lists during annual year end audit
• Reconcile, adjust and maintain balance sheet accounts annually; such as prepaid expense accounts and monthly Accounts Receivable and Payables.

Accounts Receivable (back up)

• Issue customer invoices.
• Prepare and send weekly account statements to clients.
• Prepare customer credit memos and Accounts Receivable adjustments as necessary.
• Prepare and send daily invoices and sales reports to the UK office.
• Process credit card payments from customers.
• Set up new customers in the ERP system and update customer information.
• Perform collection duties for all business entities and prepare collections spreadsheets and reports.

Qualifications & Education Requirements

• Post-secondary degree in a business and/or accounting program
• CPA, CMA, CGA designation or working towards is mandatory
• 2+ years in an Accounting/Finance role
• Working knowledge/experience with ERP systems (experience with Acumatica is a plus)
• Strong ability to plan, prioritize and take action against multiple duties and responsibilities simultaneously
• Ability to take initiative in recognizing and resolving accounting problems, discrepancies or issues
• Strong computer literacy including demonstrated skills with Office 365; ie Excel

The Perks

• Annual Performance Bonus (pro-rated for your first year)
• Monthly Company Lunch
• Paid Time Off
• Dental Care
• Extended Health Care
• Life Insurance
• Employee Assistance Program
• On-site Gym
• On-site Parking
• Casual Dress Policy
• Fantastic Coworkers

At A.C. Americas®, we have a long-standing focus on diversity, equity and inclusion because we are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

This position is to fill a vacancy and offers competitive compensation starting at $50,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as a Financial Clerk, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Application question(s):

• What are your salary expectations for this role?
• Do you have or are you in the process of obtaining an accounting designation?

Experience:

• Accounting: 2 years (required)

Work Location: In person

To be considered for this position, please be sure to:

• Complete this survey: https://go.cultureindex.com/p/OurbKRJqkn
• Attach a copy of your resume to the completed survey and indicate the position you are applying for
• Resumes will not be reviewed through Indeed

As the Brand Manager for Chroma-Q®, you will lead the growth, visibility, and overall performance of the brand across North America. In this role, you’ll blend strategic marketing, product leadership, and sales enablement to reinforce Chroma-Q®’s reputation as a top-tier provider of lighting solutions for entertainment, architectural, and film markets.

You will act as the brand’s primary ambassador—driving consistent messaging, shaping go-to-market strategies, and partnering closely with sales teams, dealers, and end users to strengthen and expand our market presence.

If this sounds like you, we want to hear from you! Apply today.

Major Tasks, Key Responsibilities, and Key Accountabilities

Brand Leadership & Strategy

• Drive annual marketing and sales plans to grow Chroma-Q® across North America.
• Maintain strong product/market knowledge and support NPI and EOL cycles.
• Monitor performance, analyze sales data, and recommend growth actions.

Marketing & Communications

• Lead campaigns, trade shows, and digital initiatives to boost visibility.
• Manage pricing updates and create product materials with the marketing team.
• Turn technical features into clear, compelling messaging and ensure brand consistency across all channels.

Sales Support & Training

• Support sales teams, dealers, and key accounts with demos, training, and product expertise.
• Provide technical assistance, contribute to forecasts, and support promotional programs.
• Understand lighting specs and DMX/sACN/PoE to communicate with diverse audiences.

Collaboration & Reporting

• Liaise with A.C. Americas®, Spectrum Manufacturing, Chroma-Q®, and key partners.
• Assist with inventory planning and product turnover analysis.
• Track marketing ROI, sales trends, and share market insights to influence product direction.

What You Will Bring:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Roughly 3–5 years of experience in brand management or product marketing within the entertainment lighting, professional AV, or technology industries (preferred).
• Strong understanding of B2B distribution channels and marketing principles.
• Excellent communication, presentation, and project management skills.
• Proficiency with CRM systems, Microsoft Office, and digital marketing tools.
• Ability to travel within North America and internationally as required.

The Perks

• Monthly Company Events
• Performance-Based Annual Bonus (pro-rated for the first year)
• Paid Time Off
• Dental Care
• Extended Health Care
• Life Insurance
• Employee Assistance Program
• On-site Gym
• On-site Parking
• Casual Dress Policy
• Fantastic Coworkers

This position offers competitive compensation starting at $90,000.00/annually based on experience, opportunities for professional growth, and a collaborative work environment. If you meet the requirements and are looking to advance your career as a Chroma-Q® Brand Manager, we encourage you to apply.

A.C. Americas® has a long-standing focus on diversity, equity, and inclusion because we are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.