Need help with your next event? Contact our technical support team.
We want to give your next event the experience it deserves.
Technical support is available during office hours, Monday through Friday, 8:00 am to 4:30 pm EST. Call our Service department at 416-255-9494 or email techsupport@acamericas.com.
After-Hours Support
We offer after-hours support Monday through Friday, 4:30 pm to 12:00 am EST (1:30 pm to 9:00 pm PST).
Weekend Support Saturday & Sunday 8:00 am to 12:00 am EST (5:00 am to 9:00 pm PST).
Call: 416-255-9494 – Prompt 5
The contact information is listed below.
Your support team
After Hours Support All Lighting Brands
Jeff Purdy
Senior Electronic Technician
8:00 am to 4:30 pm EST
Vista by Chroma Q
Visit Vista by Chroma-Q® to submit a support ticket.
For immediate assistance, contact our office, as above.
Weekend After-Hours Support
Saturday and Sunday from 8:00 am to 12:00 am EST (5:00 am to 9:00 pm PST) (prompt #5)
Providing support for:
- APEX
- Avenger & Manfrotto
- Chroma-Q®
- Follow-Me
- Innosonix
- LumenRadio
- Luminex
- PROLIGHTS
- Vista by Chroma-Q®
- Wireless Solutions